Microsoft MB2-866 : Microsoft Dynamics CRM 2011 Customization and Configuration Exam

Number of questions: 51
Last Update: Jul 28, 15
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Microsoft MB2-866 Exam Description and Topics

The Microsoft MB2-866 (Microsoft Dynamics CRM 2011 Customization and Configuration) examination is designed to test knowledge of the customization and configuration of different features and aspects of CRM (V2011). Individuals responsible for configuring and customizing CRM organizational settings within a company should take this exam for certification.

Preparing for the Microsoft MB2-866 exam can be done with the recommended training course, Microsoft Dynamics CRM 2011 Customization and Configuration, that can be taken online or in a classroom setting. Practical, hands-on experience is highly suggested before attempting this test. The exam can be taken in several languages; check the exam page at the Microsoft for a complete list and further test information.

Participants will be asked to demonstrate the ability to manage users and system security, which will require the need to apply privileges, create security roles, manage user teams, and manage customization boundaries. Participants must know how to customize relationships, mappings, entities, and attributes. Additionally, knowledge of organizational structure, including architecture concepts and system settings, and auditing configuration is required. The ability to implement a product solution and manage views, charts, and forms will also be tested.