IBM 000-R17 : IBM SurePOS 700 Series Models 7x3 Technical Mastery Exam

Number of questions: 71
Last Update: Jul 16, 15
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IBM 000-R17 Exam Description and Topics

The IBM 000-R17 (IBM SurePOS 700 Series Models 7x3 Technical Mastery) provides 75 minutes to answer 35 questions. A passing score is 71%. Those involved in technical sales or support are the primary target of the 000-R17 exam, because it tests their ability to manage customer interactions using the IBM SurePOS 700 Series and the IBM Diagnostics for POS Systems and Peripherals tool.

Two online courses, "Supporting the IBM SurePOS 700 Series models 723, 743, and 783" and "Introducing the IBM Diagnostics for POS Systems and Peripherals tool, " are available for reviewing the concepts tested during the exam. The exam itself is split into two sections, one for the SurePOS 7x3 and the other for IBM Diagnostics for POS Systems and Peripherals tool.

For the SurePOS 7x3 section, representatives will need to describe features of multiple SurePOS 7x3 models. Familiarity with hardware and software requirements, serving and troubleshooting procedures, warranty services, and available operating systems are also required. For the second portion of the exam, test takers must be familiar with the purpose, use, location, process and prerequisites of the IBM Diagnostics for POS Systems and Peripherals. The second section of the exam also requires the individual to show proficiency in adding additional devices, updating USB firmware, applying printer updates, updating the Vital Product Data, and returning the settings to factory defaults.