IBM 000-R14 : IBM SurePOS 500 Series Models 5x5 Technical Mastery Exam
The IBM 000-R14 (IBM SurePOS 500 Series Models 5x5 Technical Mastery) exam targets people involved in the fields of technical sales and support. To fully pass the 000-R14 exam, a score of at least 72% must be obtained. Ultimately, after passing the 32 question exam, a representative should have full knowledge of the ways that IBM SurePOS 500 Series models 545 and 565 function within the realm of technical support solutions.
Throughout the exam, representatives will be required to describe the features of the SurePOS 500 Series. They will also need to be familiar with the hardware and software requirements and removal and replacement procedures. Further key components of the 70 minute exam involve explaining where to obtain further information on the SurePOS 500 Series and demonstrating the need for retail hardening for point-of-sale systems.
This is a lot of information for the test taker to be responsible for, and proper review of three courses should help potential takers of the exam prepare. The courses "Supporting the IBM SurePOS 500 Series Models 545 and 565, " "Selling and Supporting the IBM SurePOS 500 Series models 545 and 565, " and "Windows XP and Vista Preloads for IBM SurePOS 500, 700, and AnyPlace Kiosk" are all available online. They vary in time from 25 minutes to 2 hours.