IBM 000-R09 : IBM SurePOS 300 Models 330 and 33H Technical Mastery Exam

Number of questions: 55
Last Update: Jul 26, 15
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IBM 000-R09 Exam Description and Topics

Topics on the IBM 000-R09 (IBM SurePOS 300 Models 330 and 33H Technical Mastery) exam are designed to test one's knowledge of the IBM SurePOS 300 Series models 330 and 33H within the scope of customer opportunities. Ideally, the test is aimed towards all technical support staff and technical sales representatives who work with the models. The 000-R09 exam uses 31 questions to identify the ability to handle and close customer interactions on a technical basis.

During the 70 minute test, takers of the exam will need to describe the features and specifications of the 330 and 33H models. They will also need to describe troubleshooting and warranty information. Mastery of the system removal, replacement and maintenance will also need to be demonstrated.

There are two courses designed to help an individual prepare for the 000-R09 exam. The 2 hour course "Supporting the IBM SurePOS 330 and 33H" and the 25 minute course " WEPOS Preloads for IBM POS" are both recommended in order to achieve the necessary score of 74% or better to pass the exam.