IBM 000-754 : Retail Store Solutions - Windows Technical Solutions Exam

Number of questions: 75
Last Update: Jul 15, 15
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IBM 000-754 Exam Description and Topics

The IBM 000-754 (Retail Store Solutions - Windows Technical Solutions) exam is a two-hour exam that requires candidates to demonstrate their knowledge and skill in delivering Windows based Point-of-Sale solutions to customers using selected hardware, software, and services. This exam also validates that the profession is capable of tasks such as planning, designing, implementing, and providing technical support. Because the content of this exam is based on experience in a defined job role associated with this certification, candidates should have at least one year of experience with Point-of-Sale solutions.

Exam participants will answer 75 questions that are divided into six main sections with each focusing on a specific topic. The following example topics provide a general guideline for preparation and are not intended as an all-inclusive list:

-Technical Requirements Definition (explaining technical requirements to meet customer business demands, identifying non-negotiable parameters relevant to Point-of-Sale system architecture).

-Solution Architecture (evaluating initial solutions provided by sales representative or prospective customer, migration requirements for Point-of-Sale hardware, identifying need of custom services).

-Solution Presentation (technical benefits of a proposed solution, describe steps involved with preparation, design, and assembly of solution demonstration, testing the solution demonstration).

-Solution Integration (installing/configuring system environment, testing the solution installation, implementing a pilot, establishing test criteria).

-Problem Management (process for managing problems that arise, gathering documentation of a reported problem, identify sources of a problem).

-Project Management and Planning (creating a plan to install/migrate a store solution, roles of stakeholders, how specific tasks impact project timelines).

In addition to work experience, candidates are encouraged to take any of IBM's variety of related training courses that are designed to compliment knowledge gained from hands-on experience. Candidates that achieve a score of 65% of higher on this exam will receive their IBM Certified Specialist-Retail Store Solutions: Windows Technical Solutions certification.