IBM 000-023 : IBM Tivoli Support Provider Tools and Processes Exam

Number of questions: 54
Last Update: Jul 31, 15
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IBM 000-023 Exam Description and Topics

The IBM 000-023 (Tivoli Support Provider Tools and Processes) test consists of 28 questions. The candidates have approximately 60 minutes to complete the exam. To be prepared for the 000-023 exam, the candidates must understand the policies related to the standard support lifecycle, how to use the duty manager and all of the different support options that users are going to have available to them. They must have a score of at least 78% in order to pass this exam.