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Testlive's HDI-SCM (HDI Support Center Manager) Certification Testimonials
Highly Recommended
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I have never been good at studying. In fact, I scraped by throughout my school years with barely passing grades. When I found out that I needed to take and pass the HDI-SCM (HDI Support Center Manager) certification exam in order to obtain the job that I wanted, I was mortified. I didn't want to do it. Still, I wanted that job badly enough that I decided to give it a try. I decided to use TestsLive - and their products were phenomenal! They were so straightforward and easy to use, I grasped the material in no time at all. When I retook the exam three weeks later, I passed with a 94%! I love TestsLive!
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HDI-SCM (HDI Support Center Manager) Certification Description and Topics

Support center managers are tasked with addressing the departmental or team needs as well as aligning activities to achieve organizational goals. The skills and knowledge required to achieve these duties are precisely what the HDI Support Center Manager (HDI-SCM) certification is designed to document. Achievement of this certification validates the candidate possesses the technical knowledge and expertise necessary for guiding tactical operations of the support center staff as well as the management and leadership know how to manage daily operational initiatives of their area of responsibility.

To become HDI-SCM certified, a candidate must pass a single, targeted certification exam that consists of 65 multiple choice questions. A score of 80% or greater is required for success with the HDI-SCM exam and 75 minutes are allotted for the completion of the test. While pre-exam training is not a prerequisite, it is recommended and candidates - HDI members and non-members - can access exam guide materials on the company website.