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Testlive's HDI Desktop Support Manager Certification Testimonials
TestsLive gets an A+
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- From Mike Brinegar
Be Confident in Your Knowledge with TestsLive.
I had worked in a related industry for ten years when I decided to update my skills and take the HDI Desktop Support Manager certification exam. Although I was fairly certain that I knew everything required to pass, I decided to brush up on my knowledge with TestsLive. As I began studying the material, I quickly realized that I didn't know as much as I thought I did! So much of the material presented by TestsLive was new and surprising to me - and sure enough, those topics came up on the actual exam! I'm glad that I found TestsLive before I attempted the HDI Desktop Support Manager certification exam. Thanks for helping me prepare, TestsLive!
- From William Waltz
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HDI Desktop Support Manager Certification Description and Topics

Managers tasked with guiding desktop support activities and staff can validate their unique skills and knowledge through the achievement of the HDI Desktop Support Manager certification. This professional level certification communicates the candidate possesses the knowledge and expertise to lead people and processes of desktop support departments or teams. Additionally, the certification validates the candidate's ability to align everyday support activities with strategic initiatives in support of organizational goal attainment.

To earn the HDI Desktop Support Manager certification, a single exam must be passed with a score of 80% or higher. The exam consists of 65 questions in multiple choice format and 75 minutes are allotted for exam completion. Though recommended, targeted training prior to taking the test is not required. Study materials are made available for HDI members and non-members on the company's website.